I HAVE WRITTEN 3 EMAILS TO THE COMPANY....I TRIED CALLING THEM AND WAS ON HOLD TOO LONG, SO THUSLY, EMAILS. ONLY PROBLEM, THEY GO IGNORED.
I HAVE COMPLAINED THAT PARTS WERE BROKEN AND THAT'S ALL THEY NEEDED TO DO WAS SEND ME NEW ONES, BUT THE CUSTOMER SERVICE DEPT. (CERTAINLY NOT SERVICE) CHOOSES TO IGNORE MY COMPLAINT. I AM TOTALLY FRUSTRATED AND AM SUGGESTING "BUYER BEWARE." I WILL CALL MY CREDIT CARD COMPANY AND SEEK THEIR HELP. WISH I HAD READ THESE REVIEWS BEFORE PURCHASING.
KEEP AWAY FROM THIS COMPANY. THEY ARE CUNNING!
Reviewer is in unhappy mood. This person is quite happy with would never recommend there product and very unsatified and stated that there is a room for improvement of unreliability and customer service. Please immediately contact the author of this review to discuss damaged or defective of mr fat free fryer by heat surge and associated monetary loss in the amount of $100. Heat Surge needs to issue a full refund according to poster's claims.
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