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just received a new roll and glow heater 11-4-2017.Already does not work properly.

Can not get customer service any way,this company is awful. I would like to return but cannot get any HELP.This is number two roll and glow heater I have purchased,i had trouble with the first one and it was repaired, then replaced,that should have been my first clue not to buy from this company again. If I would have read reviews first I never would have purchased another heater.

I hope that I can get someone to help with this problem as i would like to get my money back.I would like to return this heater.Don't know how much shipping will cost.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $229.

Preferred solution: Full refund.

I didn't like: Customer service is a joke.

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