We sent our heater back on June 17, 2015, and was told we would get a refund back. As of this date 5 months later, and at least 8 calls, we still have NO refund.
No heater, No money back. Have not had any phone calls back. Looks like we joined a lot of other people that have been screwed by Heat Surge.
Reading other reviews, the problem we have had with the heater, other people have had the same problem.
I feel sorry for the Customer Service Reps who have to lie to the customer. Can't see how they can sleep at night.
Reason of review: Damaged or defective.
I liked: Very unsatified, Would never recommend there product.
I didn't like: Customer service.